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The story of Eli Lilly & Co: learning from mistakes |
| Organizational and Business
Storytelling In The News: Story #126
April 21, 2004 The story of Eli Lilly: Learning from failure Some of the notable advances and innovations in business and science have come from failure:
Drug companies see the importance of tolerating -- and learning from -- failure, a valuable strategy since about 90% of experimental drugs in the industry fail. Pfizer Inc. originally developed the blockbuster impotence drug Viagra to treat angina, or severe heart pain Now the pharmaceutical company, Eli Lilly & Co, is singing the praises of consistently learning from failure, in an interesting article by Thomas Burton in the Wall Street Journal. According to Burton, Lilly has long had a culture that looks at failure as an inevitable part of discovery and encourages scientists to take risks. If a new drug doesn't work out for its intended use, Lilly scientists are taught to look for new uses for a drug. In the early 1990s, W. Leigh Thompson, Lilly's chief scientific officer, initiated "failure parties" to commemorate excellent scientific work, done efficiently, that nevertheless resulted in failure. According to Burton, Lilly has taken this approach to unusual lengths. It assigns someone -- often a team of doctors and scientists -- to retrospectively analyze every compound that has failed at any point in human clinical trials. Blair Sheppard, a management professor at Duke University who's done consulting work for Lilly and other pharmaceutical companies, says that Lilly developed "a formalized and thoughtful process in which it reviewed failures more honestly, more deeply and started the process sooner than anyone else."
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