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Storytelling and zen: Eastern concepts of knowledge 


    In the West, intuitive knowledge has often been devalued in favor of rational scientific knowledge, and the rise of science has even led to claims that intuitive knowledge is not really knowledge at all.  However, recognition of the difficulties inherent in transferring knowledge from one person to another has tended to highlight the importance of tacit knowledge e.g. notably in the writings of Polanyi (1975), and Nonaka and Takeuchi (1995).

    In an effort to distinguish knowledge from mere information, some Western analysts have tried defining “knowledge” as wholly tacit (i.e. as capacity in action), thus consigning what others have considered as explicit knowledge to mere information (Sveiby)

    In the East, the tradition has been to celebrate the importance of the intuitive, in comparison with the rational. The Upanishads for instance speak about a higher and a lower knowledge, and associate lower knowledge with the various sciences.

    Zen thinking in the West reflects the Eastern tradition. For example, 

Value, the leading edge of reality, is no longer an irrelevant offshoot of structure. Value is the predecessor of structure. It’s the pre-intellectual awareness that gives rise to it. Our structured reality is pre-selected on the basis of value, and really to understand structured reality requires an understanding of the value source from which it’s derived.
            Robert Pirsig, Zen and the Art of Motorcycle Maintenance

References:
     Stephen Denning, The Secret Language of Leadership: How Leaders Inspire Action Through Narrative (Jossey-Bass, October 2007)     
    
Stephen Denning, The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations. Boston, London, Butterworth Heinemann, October 2000, chapters 4-7, 11-12.
     Robert Pirsig, Zen and the Art of Motorcycle Maintenance, Bantam, New York, 1974.

 


“Steve Denning is the Warren Buffett of business communication. He sees things others don't and is able to explain them so the rest of us can understand.” Chip Heath, co-author of Made to Stick. “This book offers a genuinely refreshing perspective and an uncommon insight into the narrative life of leadership. I highly recommend you get it today and read it tonight. Tomorrow will be an entirely different kind of day if you do.” Jim Kouzes. Co-author of The Leadership Challenge

The Leader's Guide to Storytelling: Mastering the Art & Discipline of Business Narrative
A book by Steve Denning (Jossey-Bass, 2005)

Squirrel Inc: A Fable of Leadership Through Storytelling
A book by Steve Denning (Jossey-Bass, June 2004)

Storytelling in Organizations
a book by Steve Denning with John Seely Brown,
Larry Prusak & Katalina Groh
(Elsevier, June 2004)

The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations 
a book by Steve Denning (Butterworth Heinemann, 2000)

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Steve Denning consults and gives workshops and keynote presentations on topics that include: leadership, innovation, organizational storytelling, business storytelling, springboard storytelling, knowledge management, branding, marketing, values, communication, communities of practice, business performance, collective intelligence, tacit knowledge, business collaboration, knowledge, learning, community, performance improvement, visionary leadership, social potential, institutional community building, and internal communications. You can contact Steve at steve@stevedenning.com

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