See more about Steve’s books here Read more Forbes articles by Steve here 260930 Why The Danger Of AI Is Both Silicon Valley And The Missing Customer Marcus’s book Taming Silicon Valley is right that AI’s danger is unaccountable firms—but misses the deeper failure is that those firms ignore the customer who pays. 260930 How Netflix Beat The Tech Giants Without Becoming One Netflix shows how the paradigm shift in management wins in entertainment Lisbon Management Summit - Value Creation Principles See more of Steve’s value creation videos here