Read Steve's Forbes Articles
Over 25 years, MSV-focused firms often underperformed and faced market discipline, while customer-obsessed firms like Amazon, Apple Google ASML & TSMC compounded value.
In the bigger historical picture, the last half-century’s preoccupation with maximizing shareholder value was a transitory self-interested aberration from common sense, not an immutable truth
Businesses & society must choose: Value Creators like Henry Ford (real innovation for customers) or Self-Dealers like Claude Hopkins. Data favor the Value Creators
BCG’s article in HBR “The False Alignment Trap” exemplifies deeper flaws in management thinking, consulting advice & business writing. Readers deserve better
MSV — the idea Jack Welch called ‘the dumbest in the world’ — failed spectacularly. It’s back in HBR. Why we must reject it and embrace true value creation for customers