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The Vatican-Anthropic omission of the customer continues the economics & management tradition of sidelining customers and missing major gains from creating value

Both the Pope’s new AI encyclical and Anthropic’s Constitution omit the customer, prioritizing worker dignity while forgetting the dignity of the real arbiter of value

Romeo and Juliet shows how tribal feuds destroy value. CEOs can use it to spot self-oriented leaders, end internal rivalries, and build cultures focused on creating value.

The Octopus Organization help firms evolve rigid “Tin Man” companies with distributed intelligence, real-time agility, and curiosity via 36 practical anti-patterns

In the age of AI, the timeless fairy tale offers a powerful new lens: technology as the catalyst that turns hidden potential into kingdom-building value