Hi, 
            
            
        
        
        I hope you had a 
        wonderful holiday season with 
        
        
            your family and 
            friends. Wishing you all a wonderful
            
            and happy new year. 
        
        
            
            
            
        
        
            If you were 
            following my work over the holiday
            
            period, you will know that I published my own
            
            
            new year's resolutions on December 22 and invited
            
            others to join me over the next ten years in using
            
            storytelling to turn organizations into curators of
            
            the human spirit, rather than its destroyer.
            
            So many people responded positively to my call
            
            that I set up an online discussion group to help
            
            implement my goal of "revolutionizing the world
            
            of work". I am thrilled that around a hundred
            
            people have joined the group so far and there are
            
            already some lively, insightful and practical
            
            discussions under way there. I hope you will
            
            consider joining
            here. 
        
        
            
            
            One common new year's resolution in the US
            
            was: to look for a new job. In fact a shocking
            
            number of people-in fact, 84% of the workforce-
            
            plan to look for a new job in 2011. This is an
            
            astonishingly high figure which in one sense
            
            is
            bad news for everyone: bosses, employees
            
            and politicians.
        
            
            
            Yet if you think about it, there is also a silver
            
            lining. It means that 84% are voting for change.
            
            So there is already a large constituency for
            
            "revolutionizing the world of work", as I explain
            here.
        
             
            
        
        
            Meanwhile economists 
            are living up to their
            
            reputation as people who know the price
            
            of everything and the value of nothing.  As
            
            US unemployment is stuck at 10%, they are
            
            wringing their hands over whether unemployment
            
            is "cyclical" or "structural" (it's cyclical).  
            What they are miss is the real jobs crisis:
            most jobs suck. 
        
        
      
            
      
      In this respect, 
            government is no different from the
            private sector. They both suffer from the same
            
            terminal disaease: hierarchical bureaucracy.
        
            
            
            
        
        
            Some readers 
            questioned whether my solution
            
            to these problems-radical different management-
            is really radical enough. I responded to these
            
            concerns by suggesting that the revolution I am proposing is actually of the 
            most dangerous and sustainable kind. It doesn't use diktats, or force, or 
            legislation. It is far more profound and lasting
            
            because it is a
            revolution of the heart. 
        
        
            
            
            Meanwhile, I came across an interesting story of how
            
            delighting the client overcame impossible odds: how
            
            the tiny nation of Qatar, with no soccer history and
            
            practically no facilities beat out US, Japan, South
            
            Korea and Australia for the right to host the 2022
            
            World Cup.
            Extraordinary!